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Mike Spenceley is Content Strategy Director at Johnson & Johnson, one of the largest healthcare organizations in the world. A visionary, strategic, and conceptual thinker, Mike works with cross-functional teams to produce actionable solutions to support innovation, business development, and process improvement. He has a proven track record for leading during times of disruption, fostering an agile startup culture within a large organization.
In his current role, Mike drives content strategy across Johnson & Johnson's Global Services organization, focusing on delivering a world-class service experience by developing high-quality content and enabling service center employees and customers to execute critical HR, procurement, and finance processes effectively. He also leads a multinational team, overseeing all aspects of the content lifecycle – including technology and analytics.
Mike has also been a presenter at the Boye & Company CMS Kickoff Conference in St. Petersburg, Florida.
Over the past four years, I’ve been leading an effort to transform our organization’s approach to content. That includes everything from how our team is structured, to how we work, to the content itself. There are many things that go into a great content strategy. Some of those – CMS, governance, and workflow – get significant airtime. However, I’ve found the most critical factor in... Read More →
At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere.
Every day, our more than 140,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.
