While COVID-19 continues to impact markets globally, the CMS world has been on a binge of buying, partnering, and releasing new features. In case you’ve been distracted over the last few weeks by a chaotic news cycle and a U.S. presidential election, here’s a quick recap of what’s been happening in the content management and digital experience world. Hyland Completes Acquisition of... Read More →
We all know it: CRM can get really complex. That's why many organizations turn to implementation partners to help unlock the maximum value of their CRM investment, from purchase to practice. To meet this demand head-on, SugarCRM – the innovator of time-aware CX – has acquired W-Systems, Sugar’s North America Reseller of the Year in 2020 and one of the company’s largest global... Read More →
Communication has always been at the heart of Twilio's mission, and this week’s acquisition of Segment – a leading vendor in the red-hot Customer Data Platform (CDP) space – sent a clear signal to the market. With this latest addition to the cloud communication provider’s portfolio, Twilio is doubling down on the digital world’s unquenchable thirst for data. Segment’s ability to... Read More →
Bloomreach, a leading Digital Experience Platform (DXP), and Exponea, the Customer Data and Experience Platform (CDXP), have announced a strategic alliance to offer more enhanced digital commerce experiences to the market. The partnership will provide their joint clients with a more personalized and sophisticated e-commerce solution, combining Bloomreach’s rich catalog of DXP capabilities with... Read More →
When any web or digital professional thinks “analytics,” the first name that comes to mind is Google. And for good reason: the Google Analytics platform is the most widely used on the planet. Every day, millions of individuals and organizations rely on Google’s insights as their “source of truth,” helping them to better understand their customers and improve their digital... Read More →
