During my European tour this year, I headed to Karlsuhe, Germany to meet with the folks from 1&1 Internet and get a tour of their hosting facilities as well as have a sit down chat about their website builder, MyWebsite.
For those unfamiliar with MyWebsite, it's a website builder that comes preloaded with a large selection of premade pages and content for a ton of industries, allowing you to quickly make a website for a business such as a hair salon, realtor, etc with very minimal effort. It's quite impressive actually for the price.
Check out the interview to get a feel for how 1&1 handles their customers and what their plans are for MyWebsite now and down the road:
For more information about MyWebsite, visit 1&1 on the web at: http://www.1and1.com/