Articles

Mike Johnston

By Mike Johnston

August 3, 2016

Zoho has just rolled out the latest major version of Zoho CRM, making it, “the industry's first multichannel CRM” in the process.Zoho CRM, which is free for up to 10 users, helps manage the contacts and sales processes of small businesses, enterprise-scale organizations, and everyone in between.Here's what the latest version brings to the table.Zoho CRM: Multichannel Customer... Read More →

Mike Johnston

By Mike Johnston

August 2, 2016

Landing pages serve as an entry point for a website, and they usually have one goal:To convert visitors.Converting visitors may include selling a product, gaining email addresses, sending traffic to a different page, and so forth. But no matter what the end goal is, marketers across the web use landing pages to achieve it.Without a well placed landing page or two on your website, you'll have... Read More →

Mike Johnston

By Mike Johnston

August 2, 2016

Workplace labor, particularly that of the unskilled and unnecessarily time-consuming variety, has greatly cost the global economy in recent years.Issues such as frequent employee turnover are costly in many ways (studies suggest that each time a salaried employee has to be replaced, it costs 6-9 months’ salary, for example). Employee retention remains a challenging and expensive problem for... Read More →

Mike Johnston

By Mike Johnston

August 1, 2016

Think good customer service is still as simple as being friendly and helping customers? Think again.Technology has played a pivotal role in the way businesses operate and that includes how they handle customer service. It has given customers the ability to be connected all day, every day, and have access to platforms that they are able to use to talk about your company – both the good and... Read More →

Mike Johnston

By Mike Johnston

July 29, 2016

ExpressionEngine has just released some new features in the form of ExpressionEngine 3.4.ExpressionEngine is a multi-purpose content management system developed by American software company EllisLab.This update comes just a couple of months before the ExpressionEngine Conference 2016, which kicks off on October 3rd 2016.Customizable Control Panel Menu & Security ImprovementsThe ExpressionEngine... Read More →

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